Before you return a Banka Silk product, please take a moment to understand how meticulously and with an extensive care, we craft our products. Our mission is to help these weavers and artisans push themselves and their families out of poverty and develop into empowered entrepreneur. There is beauty in imperfections of a handloom fabric. The irregular weave or print or a stitch is not a defect but an identity that the product is hand-crafted. Despite these variables, at Banka Silk we stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please read below our return and exchange policies before you return any item. Please read our Returns and cancellation policy to go ahead.